Cisco Unified Communications

The Cisco Unified Communications system of voice and IP communications products and applications enables organisations to communicate more effectively by helping them to:

• Streamline business processes
• Reach the right resource first time
• Impact the top and bottom line.

What this means is that the Cisco Unified Communications Systems are not just a replacement for your existing telephone system. The Cisco IP Phones have XML based application support – so you essentially use to perform tasks, such as check stock, view your Exchange Calendar, view CCTV footage, etc. Instead of having additional PCs performing some simple tasks, and a separate phone to make phone calls, you can do all this straight from the phone, immediately lowering your IT spend.

Cisco Unified Presence

The average business person uses 6 communication devices or tools in their daily lives. Everyone has his/her own preferred method of being contacted and this often changes depending on the priority of the message. Trying to find the person you are looking for can often result in wasted time – leaving a message on the office land line, leaving a message on the mobile, sending a text message and sending an email. The result is that many people find this information overload inefficient.

With Cisco Unified Communications you can access and manage any type of communication from any device wherever you are. The system allows you to set rules based on your calendar schedule, time of day, etc. and route the calls accordingly.

Cisco Unified Communications will allow your co-workers to see whether you are free, and on which device you are available.

Video Conferencing

Adding on Video conferencing is easy with Cisco. All you need is a webcam and the right software and you can use it in combination with your Cisco phone to make video calls.

Cisco Unified Meeting Place

Cisco Unified Meeting Place enable your employees to work collaborate with each other, even if they are not in the same country. Not only can you see who has joined the meeting and combine it with Video Conferencing, but you can also see who is talking and share information for joined editing.

Why Cisco?

Cisco is well known as a Network Infrastructure company, but what not be as widely known is that Cisco has vast experience in IP Telephony with over 37 000 IP Telephony customers and is number 1 in the IP Telephony market place worldwide. Cisco also has the experience and unsurpassed reliability and security, which makes it the only company to receive the coveted “secure” rating in an independent study by Meircom.

What next?

To find out how your business can benefit with Cisco Unified Communications, give us a call today on 0800 047 0390, or email